Last Updated: January 02, 2026

This Privacy Policy explains how Apex Platforms Inc., a Delaware corporation (“Company,” “we,” “us,” or “our”), collects, uses, stores, and protects personal information when you access or use the Apex Gold Algo website, software, or related services (“Service”). “Apex Gold Algo” is our operating brand name.

By using the Service, you agree to the practices described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to:

• visitors to our website;

• users who purchase or use Apex Gold Algo;

• communications sent to or from us;

• data collected through our website, software, support channels, or payment systems.

This policy applies only to information collected by us and through our service providers acting on our behalf.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

• email address

• name (if provided)

• support messages or inquiries

• account-related communications

• license/activation information, such as your MetaTrader 5 trading account number used for license binding

We do not request or require your trading account password.

B. Technical and Usage Information

• IP address

• device and browser information

• access timestamps

• website pages viewed and referrer information (where available)

• license or activation data

• basic usage and diagnostic data related to software access and troubleshooting (e.g., error logs you choose to send)

C. Payment Information

Payments are processed by third-party payment processors (such as Stripe). We do not store or have access to full payment card details.

We may receive limited payment-related metadata such as:

• payment confirmation status

• transaction identifiers

• billing email

• payment method type (e.g., card brand) and limited identifiers (such as last four digits, where provided)

3. How We Use Your Information

We use collected information only for legitimate business purposes, including:

• providing and maintaining access to the Service

• managing licenses and activations

• processing payments, renewals, cancellations, and refunds (where applicable)

• communicating with users about service and account-related matters

• responding to support requests

• preventing fraud, abuse, and unauthorized use

• enforcing our Terms and policies

• improving system reliability, functionality, and security

• complying with legal obligations

We do not sell personal data.

4. Legal Basis for Processing (General Notice)

Depending on your jurisdiction, we process personal data based on one or more of the following:

• performance of a contract (providing software access)

• legitimate business interests (fraud prevention, service security, and operational needs)

• user consent (where applicable, such as optional cookies)

• compliance with legal obligations

5. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

• enable core website functionality

• maintain session stability

• improve user experience

• analyze traffic and usage patterns

You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality.

If you use third-party analytics or advertising tools (such as pixels), those services may collect information according to their own policies.

6. Third-Party Service Providers

We may share limited data with trusted third-party providers strictly for operational purposes, including:

• payment processors (e.g., Stripe)

• email delivery and support providers

• hosting and infrastructure providers

• security and analytics tools

These providers process data only as necessary to perform services for us and are not permitted to use it for their own independent purposes, except as required to provide their services or comply with law.

7. Data Retention

We retain personal data only for as long as necessary to:

• provide the Service

• maintain account and transaction records

• comply with legal or regulatory obligations

• resolve disputes

• enforce agreements

When data is no longer required, it is deleted or anonymized where reasonably possible.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• request access to your personal data

• request correction of inaccurate information

• request deletion of your data

• object to or restrict certain processing

• withdraw consent where applicable

Requests can be submitted by contacting us at the email below. We may need to verify your identity before processing certain requests.

10. International Users

If you access the Service from outside the United States, you acknowledge that your information may be transferred to and processed in jurisdictions with different data protection laws than your own, including the United States and other locations where our service providers operate.

11. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page and the “Last Updated” date is revised. Continued use of the Service after updates constitutes acceptance of the revised policy.

13. Contact Information

For privacy-related questions or requests, please contact:

Email: support@apexgoldalgo.com

Operator / Legal Entity: Apex Platforms Inc. (Delaware, USA)

Operating Brand: Apex Gold Algo

Website: https://www.apexgoldalgo.com